Refund policy

    Shipping / Refund policy

    Processing time:
    Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 2-3 weeks until they are shipped. After the item is made it is then usually shipped within 2-3 days of completion. 

    Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.

    Standard Shipping $49.00 and up Free
    Fedex : 8-15 days ( RECOMMENDED ) $49.00 and up $19.90
    FEDEX EXPRESS (2-9 days) $0.00–$48.95 $24.90
    FEDEX PREMIUM (1-6 days) $49.00 and up $34.90
    ARAMEX: (4-12 days) $1.00 and up $19.90
    The time w need to prepare an order for shipping varies. For details, see individual items.
    Estimated shipping times
    North America: 5-14 business days
    Europe: 2-12 business days
    Australia, New Zealand and Oceania: 10-17 business days
    we will do the best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
    Customs and import taxes
    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

    Returns & exchanges

    We gladly accept returns and exchanges
    Contact us within: 14 days of delivery
    Ship items back within: 30 days of delivery
    We don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective,we can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Conditions of return
    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Privacy policy

    We  will only use your shipping and billing address, and contact information
    • To communicate with you about your order
    • To fulfill your order
    • For legal reasons (like paying taxes)